Tech Bags
Laptop Accessories
Wireless Chargers
Power Adapters
Portable Power Banks & Chargers
Gaming Accessories
Playstation/Xbox Controllers
Gaming Headsets
Gaming Keyboard and Mouse sets
Playstation/Xbox Docks & Charging Stations
Bluetooth Car Kits
Car Mounts & Holders
Car Gadgets & Accessories
Projectors
Speakers
Action Cameras
Audio Adapters
Earphones
Headphones
Data Storage Devices
Keyboard & Mouse Combos
Keyboards
Mice
Networking Devices
Smart Glasses
SmartwatchesHow can we help?
Get clear support for orders, delivery questions, warranty help, returns, marketplace purchases, and product advice before you buy.
- OrdersUse your order number if you have one.
- WarrantyShare the product name, issue, and proof of purchase.
- AdviceTell us your budget and what you need the device for.
Trendex support availability details
Support hours
Customer care is available daily for order help, product questions, and general support.
8am to 4pm dailyOnline trading
The Trendex online store stays open for browsing, orders, and secure checkout outside support hours.
Shop online 24/7Response priority
Urgent order and delivery questions are best sent during support hours for the fastest routing.
Order details help us reply fasterGet to the right help faster.
Tap a support topic for exactly what to send, then use the form or the fastest direct channel.
Orders & delivery
Order status, courier updates, payment checks, and delivery questions.
What to sendWarranty & returns
Product issues, warranty guidance, return questions, and next steps.
Prepare detailsProduct advice
Help choosing smartphones, accessories, gaming gear, or unboxed deals.
Get guidanceMarketplace orders
Questions about Trendex purchases made through Takealot or Amazon.
Find referenceGeneral support
Store questions, account queries, stock checks, and other assistance.
Start hereContact Trendex support
Use the form for detailed requests. The more context you include, the easier it is for the team to help.
Send the details that speed things up.
These small details help the support team identify your order, product, or question without a long back-and-forth.
Order number
Include it for delivery, payment, warranty, or return questions.
Product name
Add the model, storage, colour, or marketplace listing where relevant.
Clear message
Tell us what happened, what you need, and any steps already taken.
Photos or screenshots
Email supporting images if they help explain a product or order issue.
Support questions customers often ask.
Can I ask for product advice before buying?
Yes. Tell us what you need the device for, your preferred budget, and any brands or features you care about.
What should I send for an order query?
Please include your order number, the name used at checkout, and the delivery or payment question you need help with.
How do I get help with warranty or returns?
Send the order number, product name, a clear description of the issue, and photos or screenshots where useful.
What if I bought through Takealot or Amazon?
Tell us which marketplace you used and include the marketplace order reference so we can guide you correctly.
Need help choosing your next device?
Our team can help you compare options across smartphones, accessories, gaming gear, and unboxed deals.