Frequently Asked Questions

Delivery & Collections

What are my delivery options and how much does it cost?
Standard delivery is FREE for orders totalling R600 or more. Orders below R600 only pay R50 for nationwide door delivery. View more info here.
When will my order arrive?
Depending on your chosen delivery option, your order will take 2-5 days to arrive. Tracking information will be provided as soon as your order is handed to the courier.
Where can I find tracking information?
You can find tracking information and order details in "My Account", under "Orders"
Can I change my delivery address after placing an order?
Unfortunately it’s not possible to change your delivery address after confirming your order, so please always double check that your address details are correct at checkout.
What if a product is missing from my delivery?
Please complete the form below, providing us with your order number and confirmation of the item/s missing from your order, and one of our TrendExperts will contact you asap.

    I have a question not listed here, can you help?
    Please complete the form below and one of our TrendExperts will contact you asap.

      Shopping cart
      Sign in

      No account yet?

      Create an Account